1.
Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statisti...
by Bob E. Hayes
ISBN: 9780873897433
List Price: $75.00
2.
Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods
by Hayes, Bob E.
ISBN: 9780873893626
List Price: $35.00
4.
Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty
by Hayes, Bob E.
ISBN: 9780873897723
List Price: $65.00
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Run Bullet Run: The Rise, Fall, and Recovery of Bob Hayes - Bob E. Hayes - Hardcover - 1st ed
by Hayes, Bob E., Pack, Robert
ISBN: 9780060182007
List Price: $19.95
8.
Nine Practices of the Successful Security Leader: Research Report
by Hayes, Bob E., Kotwica, Kat...
ISBN: 9780124165656
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International Security Programs Benchmark Report: Research Report
by Hayes, Bob E., Kotwica, Kat...
ISBN: 9780124116115
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Corporate Security Organizational Structure, Cost of Services and Staffing Benchmark: Resear...
by Hayes, Bob E., Kane, Greg, ...
ISBN: 9780124169968
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Bring Your Own Device (byod) to Work: Trend Report
by Hayes, Bob E., Kotwica, Kat...
ISBN: 9780124116108